Introduction
We at Heng Jiang Packaging Products Co., Ltd. (“we,” “our,” or “us”) value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, or products.
1. Information We Collect
We collect information to provide better services and improve your experience with us. This includes:
- Personal Information: Name, email address, phone number, company name, and any other details you provide in our inquiry forms or correspondence.
- Non-Personal Information: IP address, browser type, device information, and website usage data collected via cookies or analytics tools.
- Files: Documents or designs you upload to our website (e.g., PNG, JPEG, PDF).
2. How We Use Your Information
We use the information you provide for purposes including:
- Responding to inquiries and fulfilling requests.
- Processing and managing orders.
- Improving website functionality and user experience.
- Sending updates, offers, or promotional content (only if you’ve opted in).
- Ensuring compliance with legal obligations.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following circumstances:
- With trusted service providers who assist in our operations (e.g., payment processors, delivery partners).
- To comply with legal obligations or enforce our terms and conditions.
- In case of business mergers, acquisitions, or asset transfers, subject to confidentiality agreements.
4. Data Storage and Security
We implement robust security measures to protect your data, including:
- Secure servers and encryption protocols.
- Regular system monitoring to detect vulnerabilities.
- Restricted access to personal data to authorized personnel only.
Despite these measures, no data transmission or storage can be guaranteed as 100% secure. You share information with us at your own risk.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies help us:
- Analyze website traffic and performance.
- Recognize returning visitors.
- Deliver personalized content and ads (if applicable).
You can modify cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- Accessing the personal data we hold about you.
- Requesting correction or deletion of your data.
- Opting out of marketing communications.
- Withdrawing consent for data processing (if applicable).
To exercise these rights, please contact us at [Your Contact Email].
7. Retention of Data
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal, tax, or regulatory obligations.
Once no longer needed, your data will be securely deleted or anonymized.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting them.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: ava@hjluxepack.com
- Whats-App: +86 13681777017
- Tel. : +86 15601955373
- Address: 2nd Floor, Building C, No. 142(Puwei Industrial Park), Santun Industrial Road, Houjie Town, Dongguan City, Guangdong Province, China, 523960
Thank you for trusting us with your personal information. Your privacy is our priority.
